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Terms~Privacy Policy

We collect only the basic personal details required to process your order. We will not release your name, address, email address or any other information about our customers to any outside party. We will not trade, resell, sell, or redistribute information that you provide to us, to any other companies, organisations or individuals.

Your information provided to us during the ordering process is protected by 128-bit industry-standard Secure Sockets Layer (SSL) technology to provide encryption of personal information such as your name, address and credit card details. This server encrypts information while it is being transmitted across the Internet so that unauthorised people cannot read it.

Returns Policy & Guarantee

We guarantee your satisfaction. All of our products come with a no fuss guarantee.In accordance with the EU Distance Selling Directive, you are entitled to cancel your order at anytime within 3 days of receiving your goods. The cancellation period ends on the expiry of the period of 3 working days beginning with the day after the day on which the you received the goods. Measuring - Please note the measurements of your curtains are your responsibility, we will manufacture all curtains to those specifications given to us by you. We will happily refund or exchange the curtains if there is a fault or material damage. More info about the EU Distance Selling Directive can be found at: http://www.hmso.gov.uk/si/si2000/20002334.htm

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